A landlord has a responsibility to tenants that they enjoy the features and benefits offered to them by the premises and also to the wider community that they can access these businesses.
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As such I wrote to General Manager last week to ask if Council could assist with a habit of all day parking that has formed over time in front of 72 and 73 Lead St.
I went to some length to ask that Council be sensitive and use diplomacy rather than bludgeon offenders with the actual 2 hour parking signs.
My request was polite and rational. I did however footnote my request with a stronger statement as to General Managers past performances in similar matters and suggested he “suck it up” and this time get on with the job of delivering Council services rather than argue.
To make his job easier I even scripted the reply letter I would like to get, that informed me of a positive Council response.
The sarcasm didn’t go down well and the General Managers response was that he will not direct any Council staff to attend to the matter unless I amend my letter.
He wanted to argue.
I admit the letter was strong and cut to the chase but have difficulty understanding how the General Managers response to a disillusioned ratepayer, or even a Councillor with a different view, is allowed to restrict services.
In the mind of the General Manager the welfare of business and the community along with the delivery of services by Council comes second to ego and need to control those who call it as it is.
The Mayor and General Manager signed a Deed of Agreement with us in May that stated
“Council is committed to ensuring that all customers of Council will be treated fairly and impartially in their dealings with Council and to considering all matters based on the merits of the specific matter”.
So the Mayor supports the General Manager and the General Manager supports the Mayor. Leaves one to wonder who is supporting the customers of Council on this specific matter.
Sorry new businesses and potential customers, I tried.
Touie Smith Snr
Yass