NBN will be replacing the existing copper network in the area as part of a nationwide upgrade of Australian telecommunications. This is expected to affect over 750 homes and businesses in Murrumbateman.

In order to stay connected, residents need to order NBN via their preferred phone and internet provider before September. The switch is not automatic, meaning those who haven’t switched will be disconnected then.

Head of NBN local NSW Amber Dornbusch said, “While many homes and businesses in Murrumbateman have already signed up to a service over the NBN access network, it’s important for those who have not yet connected to know that making the switch is not automatic.

“To continue using your landline and internet services, you’ll need to contact your preferred phone and internet provider to place an order.

“If you have any special equipment that operates on your current landline, it’s important you talk with your phone and internet service provider to get the right support when moving across. You should also visit the NBN website to register devices such as medical alarms and lift phones, and find out more about business devices and services. 

“The copper network within NBN Fixed Wireless and Sky Muster Satellite areas will not be switched off. Homes and businesses within these areas will have the choice to keep their existing landline phone service over the existing copper network active, or switch over to a VoIP (Voice over Internet Protocol) service on the NBN access network. You might choose to keep the existing service active for emergency communications. If you’re not sure whether this impacts you, speak to your current phone and internet provider.”